{"id":13330,"date":"2026-09-09T23:57:03","date_gmt":"2026-09-09T21:57:03","guid":{"rendered":"https:\/\/zevonix.shop\/?page_id=13330"},"modified":"2026-10-13T13:05:35","modified_gmt":"2026-10-13T11:05:35","slug":"shipping-and-tracking","status":"publish","type":"page","link":"https:\/\/zevonix.shop\/es\/shipping-and-tracking\/","title":{"rendered":"Entrega y seguimiento"},"content":{"rendered":"\n<style>\n.vp{max-width:960px;margin:0 auto;padding:8px 0 48px;font-family:'Montserrat',system-ui,sans-serif;color:#1b1430}\n.vp h1{font-size:clamp(28px,4vw,40px);font-weight:800;letter-spacing:-.02em;margin:0 0 6px;text-wrap:balance}\n.vp .lead{color:#665e7a;font-size:17px;margin:0 0 28px}\n.vp h2{font-size:22px;font-weight:700;margin:36px 0 14px;text-wrap:balance}\n.vp .kicker{display:inline-block;font-size:12px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:#6d28d9;margin:28px 0 6px}\n.vp .kicker+h2{margin-top:0}\n.vp p,.vp li{font-size:15.5px;line-height:1.65;max-width:72ch}\n.vp ul{padding-left:20px;margin:8px 0 16px}\n.vp li{margin:4px 0}\n.vp a{color:#6d28d9;text-decoration:underline;text-underline-offset:2px}\n.vp .card{background:#fff;border-radius:20px;box-shadow:0 10px 30px rgba(40,12,80,.06);padding:22px 26px;margin:0 0 14px}\n.vp details{background:#fff;border-radius:16px;box-shadow:0 10px 30px rgba(40,12,80,.06);margin:0 0 10px;padding:0 22px}\n.vp summary{cursor:pointer;list-style:none;font-weight:700;font-size:16px;padding:16px 28px 16px 0;position:relative}\n.vp summary::-webkit-details-marker{display:none}\n.vp summary::after{content:\"\";position:absolute;right:2px;top:50%;width:10px;height:10px;border-right:2px solid #6d28d9;border-bottom:2px solid #6d28d9;transform:translateY(-70%) rotate(45deg);transition:transform .2s}\n.vp details[open] summary::after{transform:translateY(-30%) rotate(225deg)}\n.vp details>div{padding:0 0 18px}\n.vp details p:first-child{margin-top:0}\n.vp .grid2{display:grid;grid-template-columns:1fr 1fr;gap:14px}\n.vp .box{background:#fff;border-radius:20px;box-shadow:0 10px 30px rgba(40,12,80,.06);padding:22px 26px}\n.vp .box h3{margin:0 0 10px;font-size:17px;font-weight:700}\n.vp address{font-style:normal;line-height:1.7}\n.vp .team{display:grid;grid-template-columns:repeat(4,1fr);gap:14px}\n.vp .team .box h3{margin-bottom:2px}.vp .team .role{color:#665e7a;font-size:13px;margin:0 0 10px}\n.vp .team q{font-size:14px;line-height:1.55;display:block}\n.vp .team q::before,.vp .team q::after{content:\"\"}\n.vp .quote{border-left:3px solid #6d28d9;padding:2px 0 2px 16px;margin:0 0 14px;color:#3d3650}\n.vp .quote b{display:block;margin-top:8px;color:#1b1430}\n.vp .quote small{color:#665e7a}\n.vp .btn{display:inline-block;background:#6d28d9;color:#fff!important;text-decoration:none!important;border-radius:10px;padding:12px 20px;font-weight:700;font-size:14px;text-transform:none}\n.vp .btn:hover{background:#5b21b6}\n.vp .wpcf7-form label{display:block;font-weight:600;font-size:14px;margin-bottom:6px}\n.vp .wpcf7-form p{max-width:none}\n.vp .wpcf7-form input:not([type=submit]):not([type=checkbox]):not([type=radio]),.vp .wpcf7-form textarea,.vp .wpcf7-form select{width:100%;max-width:560px;border:1px solid #e5e7eb;border-radius:10px;padding:12px 14px;font:inherit;font-weight:400;background:#fff;color:#1b1430}\n.vp .wpcf7-form textarea{min-height:150px}\n.vp .wpcf7-form .wpcf7-submit{background:#6d28d9;color:#fff;border:0;border-radius:12px;padding:12px 24px;font-weight:700;font-size:14px;text-transform:none;cursor:pointer;width:auto}\n.vp .wpcf7-form .wpcf7-submit:hover{background:#5b21b6}\n.vp a:focus-visible,.vp summary:focus-visible{outline:3px solid #6d28d9;outline-offset:2px;border-radius:6px}\n.vp [id]{scroll-margin-top:90px}\n@media(max-width:900px){.vp .team{grid-template-columns:1fr 1fr}}\n@media(max-width:640px){.vp .grid2,.vp .team{grid-template-columns:1fr}.vp details{padding:0 16px}}\n@media(prefers-reduced-motion:reduce){.vp summary::after{transition:none}}\n.vp table{width:100%;border-collapse:collapse;margin:8px 0 18px;font-size:15px;background:#fff;border-radius:16px;overflow:hidden;box-shadow:0 10px 30px rgba(40,12,80,.06)}\n.vp th,.vp td{text-align:left;padding:11px 14px;border-bottom:1px solid #efecf5;vertical-align:top}\n.vp th{font-weight:700;background:#f6f3fc}\n.vp tr:last-child td{border-bottom:0}\n.vp .small{font-size:14px;color:#665e7a}\n<\/style>\n<div class=\"vp\">\n<h1>Delivery and Tracking<\/h1>\n<p class=\"lead\">Where we deliver, what it costs, how long it takes and how to track your order.<\/p>\n\n<div class=\"card\"><p><b>Delivery is free on every order<\/b> to all 27 EU member states and the United Kingdom. No minimum order value.<\/p><\/div>\n<span class=\"kicker\">Where we deliver<\/span><h2>Delivery countries<\/h2>\n<p><b>European Union:<\/b> Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.<\/p><p><b>Outside the EU:<\/b> United Kingdom (England, Scotland, Wales and Northern Ireland).<\/p>\n<p>We do not deliver to other countries. Only the countries above can be selected at checkout.<\/p>\n<span class=\"kicker\">Times and costs<\/span><h2>Delivery times and costs<\/h2>\n<table><tr><th>Destination<\/th><th>Order processing<\/th><th>Transit time<\/th><th>Total<\/th><th>Cost<\/th><\/tr>\n<tr><td>Spain (mainland and Balearic Islands)<\/td><td>1\u20132 business days<\/td><td>2\u20134 business days<\/td><td>3\u20136 business days<\/td><td>Free<\/td><\/tr>\n<tr><td>Other EU countries<\/td><td>1\u20132 business days<\/td><td>3\u20137 business days<\/td><td>4\u20139 business days<\/td><td>Free<\/td><\/tr>\n<tr><td>United Kingdom<\/td><td>1\u20132 business days<\/td><td>4\u20138 business days<\/td><td>5\u201310 business days<\/td><td>Free<\/td><\/tr><\/table>\n<p class=\"small\">Business days are Monday to Friday, excluding public holidays in Spain. Orders placed after 14:00 (CET) or on weekends are processed the next business day. Built-in ovens and hobs are shipped by pallet courier and may need up to 2 extra business days; the courier contacts you to arrange a delivery slot.<\/p>\n<span class=\"kicker\">Delivery questions<\/span><h2>Frequently asked questions<\/h2>\n<details><summary>How do I track my order?<\/summary><div><p>When your order is dispatched we email you the tracking number and a link to the courier\u2019s tracking page. You can also find it under <b>My account \u2192 Orders<\/b>. If tracking has not updated for 3 business days, contact us and we will check with the courier.<\/p><\/div><\/details>\n\n<details><summary>Will my items arrive in one parcel?<\/summary><div><p>We ship all items together whenever possible. Large items may arrive separately; each parcel has its own tracking number and there is no extra charge.<\/p><\/div><\/details>\n\n<details><summary>Which plug will my appliance have?<\/summary><div><p>Every appliance is supplied with the plug type used in the delivery country: Type C\/F (Schuko) for most EU countries and Type G for the United Kingdom, Ireland, Malta and Cyprus. Built-in ovens and hobs that require a fixed connection are installed by a qualified electrician.<\/p><\/div><\/details>\n\n<details><summary>Are there customs duties or import taxes?<\/summary><div><p><b>EU countries:<\/b> no. All prices include VAT and there are no customs charges within the EU.<\/p><p><b>United Kingdom:<\/b> the UK is outside the EU VAT area. We pay all import VAT, customs duties and clearance fees for you. You pay nothing on delivery: the price at checkout is the final price.<\/p><\/div><\/details>\n\n<details><summary>Can I change my delivery address?<\/summary><div><p>Yes, until the order is dispatched. Email <a href=\"mailto:info@zevonix.shop\">info@zevonix.shop<\/a> with your order number and the new address. Once the parcel is with the courier we cannot change the address, but we will help you arrange redelivery.<\/p><\/div><\/details>\n\n<details><summary>What if my order arrives damaged?<\/summary><div><p>Please check the parcel on delivery. If the packaging or the product is damaged, take photos and tell us within 7 days so we can file a claim with the courier. We send a replacement or give a full refund at our cost. This does not affect your legal guarantee rights. See <a href=\"\/returns-and-exchanges\/\">Returns and refunds<\/a>.<\/p><\/div><\/details>\n\n<details><summary>Do you charge VAT?<\/summary><div><p>Yes. All prices are in euro (EUR) and include VAT. The VAT amount is shown on your invoice. There are no hidden fees: the amount you see at checkout is the amount you pay (including deliveries to the UK, where we pay all import charges).<\/p><\/div><\/details>\n\n<h2>Need help?<\/h2><p>Email <a href=\"mailto:info@zevonix.shop\">info@zevonix.shop<\/a>, call <a href=\"tel:+34677876444\">+34 677 876 444<\/a> (Monday\u2013Friday 10:00\u201314:00 and 17:30\u201320:00, Saturday 10:00\u201314:00 (CET)) or use the <a href=\"\/contact-us\/\">contact form<\/a>.<\/p>\n<\/div>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Delivery and Tracking Where we deliver, what it costs, how long it takes and how to track your order. 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